If the wall button works but the remote or keypad does not, the problem is almost always power or programming, not the door itself.
Start With Power
- Replace the remote battery.
- Replace keypad batteries and check for corrosion.
- Make sure the opener itself has power.
Check Programming
Remotes and keypads must be paired with the opener. After a power outage or battery change, codes may need to be reprogrammed. Follow the instructions for your opener brand, usually using the learn button on the motor unit.
Troubleshooting Table
| Problem | Likely cause | Try |
|---|---|---|
| Remote dead | Battery | Replace the battery |
| Remote works only close | Weak battery or antenna | New battery, check the antenna wire |
| Keypad unresponsive | Battery or lost code | New batteries, reprogram |
| Nothing works, wall button too | Opener power or logic board | Check outlet and call a pro |
When To Call
If new batteries and reprogramming fail, the receiver may need repair. See garage door opener repair and read signs you need a new opener.
Frequently Asked Questions
Why did my remote stop working?
A dead battery or lost programming are the most common reasons.
How do I reprogram a garage door keypad?
Use the learn button on the opener and follow your model instructions.
Why does the remote only work close to the door?
Weak battery or antenna problems are likely.
Is it time for a new opener?
Frequent failures or older models may justify an upgrade.